Refunds & cancellation

Last updated September 25, 2026

Paid plans (Plus and Pro) are subscriptions billed monthly or yearly in US dollars. Payments are processed by Dodo Payments, our merchant of record. The free plan never charges you.

Cancelling

You can cancel at any time from Account → Billing. No email or phone call is needed.

• Cancel at the end of the period (the default): your plan keeps working until the date you have already paid for, then moves to Free. You are not charged again.
• Cancel now: your plan ends immediately and moves to Free. The unused part of the period is not refunded.
• Pause: billing and scanning stop until you resume, and your account stays as it is.

Deleting your account also cancels any active subscription.

Refunds

If a new subscription isn't right for you, ask for a refund within 7 days of your first payment and we will refund that payment in full, monthly or yearly. Your plan then moves to Free.

Renewal payments are not refunded, so cancel before your renewal date if you don't want to continue. We always refund:

• duplicate charges or other billing errors;
• a charge made after you cancelled;
• payments where the service was unavailable to you because of a fault on our side;
• any other case where the law where you live requires a refund.

How to request a refund

Use the contact form (choose "Billing and subscriptions") or email hello@aitextdetectly.xyz from your account's email address. Tell us which charge you mean. We reply within 2 business days. Approved refunds go back to your original payment method through Dodo Payments, and usually arrive within 5–10 business days, depending on your bank.

Plan changes

Upgrading takes effect immediately, and you pay only the prorated difference for the rest of the current period. Downgrading takes effect on your next billing date, with no charge today.